Privacy Policy
Who we are
Click12Win Ltd
Company number: 15073800
Address: Newmarket 15, Centrix House, Keys Park Road, Hednesford, WS12 2HA
Our website address is: https://www.click12win.co.uk
Any questions please email: hello@click12win.co.uk
Data controller: Jon Broomfield
What personal data we collect and why we collect it. You are able to manage your privacy settings by clicking the cookie icon in the bottom left-hand corner of your browser.
Giveaways
When entering one of our free to enter giveaways we collect the following information about you:
- Name
- Address
- Telephone Number
We’ll use this data to contact you if you are the winner of the giveaway. We may also use this to inform you of future competitions that are taking place on our website.
Your data will not be sold to third party companies.
Competitions
We may collect the following information:
- Name
- Telephone Number
- Address
- Financial data
We may ask you for additional information to help us fulfil any prize deliveries if you are fortunate enough to win.
What we will do with the information you provide:
This information will be used for internal record keeping for tax purposes and for communicating with you regarding the competition you entered, as well as future competitions.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
E-Commerce
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 15 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics & Cookies
To help understand your interests Google, and other advertising and analytics partners will track your behaviour on our website using cookies.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user. But, the personal information that we store about you may be linked to the information stored in and obtained from cookies.
By using this site, you consent to the use of such cookies and the sharing of data captured by such cookies with Google, and our other third-party partners. You can view, delete, or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt-out of the network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser, your opt-out will not be maintained.
For European Economic Area Residents
If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws, you have the rights, among other things, to access your personal data, have us erase it, a right to request an amendment and/ or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us or third party platforms related to advertising & analytics on the site, you can contact us at via our contact form here. If you wish to see a list of the advertising and analytical partners, we work with or change which of those partners track your behaviour using cookies, click the ad preferences link at the bottom of the site. (Available in the EU.)
Routine Information Collection
All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps, and referring pages. None of this information can personally identify specific visitors to this site. The data is tracked for routine administration and maintenance purposes.
Controlling Your Privacy
Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms. This list of web browser privacy management links may also be useful.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example, Payments
We accept payments through Trust Payments. When processing payments, some of your data will be passed to the third party payment systems (Trust Payments), including information required to process or support the payment, such as the purchase total and billing information.
This information includes:
- Name
- Address
- Phone
- City/county/postcode
- Unique payment identifier
- Payment provider identifier
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our contact information
You can contact us anytime via our Facebook or Instagram channels or via email:
hello@click12win.co.uk
